AI Solutions
AI assistants and agentic automation for the work your teams do every day.
We connect knowledge, data and business systems to deliver reliable answers, better content and controlled actions. Start with one workflow, then expand once value and controls are proven.
Four AI building blocks
Self-Service AI Toolkit
Source-linked answers and permitted requests across approved knowledge and business systems.
Content AI Toolkit
Audit knowledge, identify gaps, improve content and prepare draft documentation for human review.
AI-enabled Data Products
Add conversational analytics and AI-assisted exploration where they improve a proven Data Product.
Agentic Workflows
Handle defined business processes with system integration, business rules, approvals and audit trails.
Selected work in practice
Production deployment
SOP-Driven Process Automation
From reviewed knowledge and approved playbooks to connected assistance and controlled workflow execution.
Content AI Toolkit
Knowledge evaluation, quality findings, content enhancement and original-versus-enhanced review in a customer environment.
Live pilot
P2P Self-Service Agent
A procurement agent pilot that validates PO and goods-receipt requests, shows the impact and explains blocked actions.
Where AI lands in the business
Illustrative application examples - capabilities are scoped to each customer's processes, data and controls.
Workforce & Knowledge
Connected AI Assistant
Answer HR and IT questions using approved sources, then guide employees to the next permitted action.
AI-Powered HR Service Transformation
Give employees policy guidance and route onboarding or HR requests to the appropriate team.
Knowledge Base Intelligence
Identify outdated, duplicated and missing articles so knowledge owners can prioritise review.
AI Documentation Agent
Turn expert notes and process changes into SOP drafts ready for controlled review and publication.
Finance & Procurement
Procurement Self-Service Agent
Check purchase orders and goods receipts, then request permitted changes with rules and approvals in place.
Accounts Payable Automation
Extract invoice information, match it to orders and receipts, and route discrepancies for review.
Payment Security & Vendor Verification
Flag vendor banking changes and high-risk payments for defined checks and independent confirmation.
Contract Intelligence Agent
Extract obligations and compare contract terms with ERP records before discrepancies become operational issues.
Claims Processing Automation
Organise claim evidence and coverage checks, escalating uncertain cases to professional reviewers.
Sales & Commercial
Sales Intelligence Agent
Prepare account briefs and proposed CRM updates while keeping salespeople responsible for customer decisions.
Customer Pricing & Quoting Agent
Build quote drafts using product configurations, customer terms and controlled pricing or discount rules.
Research & Competitive Intelligence
Monitor selected sources and turn market changes into traceable briefings for commercial teams.
Service & Analytics
Customer Service Agent
Handle eligible service enquiries and transfer exceptions with customer and conversation context.
Intelligent Inbox & Ticket Distribution
Classify incoming messages, prioritise urgent requests and route each item to the right team.
Conversational Analytics Agent
Ask questions about governed KPIs and verify answers against shared data definitions.
